Services
ATM
Customer Support
- 24/7 Customer Support (888)750-1200
- Dedicated to customer service
- Dedicated to long-term support
- Direct with merchants
- Highest level of support
Merchant Support
- Merchants will be trained the procedure on how to load their ATM.
- Dispensed cash will be deposited into bank account designated by merchant as customers withdraw it.
- Funds transfer via the Federal Reserve Automated Clearing House System (ACH) to designated accounts.
- During the week, cash will be replenished within 24-48 hours.
- Weekend transactions (Friday, Saturday, Sunday) deposited the following Monday.
- Allow one more business day for holidays.
- Merchants can track their ATM balances and bank deposits from:
- On-Line Web Reporting (Free)
- End of Month Statements (Free)
Installation & Servicing
- Provide complete service, parts and labor package
- Proven, safe and secure equipment
- Expert ATM installation
- Online monitoring and reporting
- Highly skilled and certified technicians
Operation/Expenses
- We provide Turnkey Operation complete with installation, web monitoring, customer support 800#, 24hour cash replenishment, monthly entire surcharge payment. No network expenses. No computer fees. No hidden expenses.
Location Requirements
- Dedicated Phone Line (Shared optional) DSL or Internet
- 110V Power Source
On-Line Web Reporting
- Free Access to Agents and Merchants
- Gain vital information on your ATM’s performance:
- Transaction volume
- Bank deposits
- Surcharge revenue
- ATM balance
Service
- Warranty Program
- Service Contract (24-Hour Response)
- Parts
- Labor
- Free Supplies
ATM Ownership Programs
- Purchase/Lease Program (Instant credit approval, in house leasing)
- ATM Placement Program (Based on merchant qualification)
- ATM Processing Program (Merchant owns an ATM Machine and 1st National ATM takes over processing that ATM and Provides warranty service.)
- Special Events (Based on event attendance, smaller events may be charged a setup fee)
Purchase/Lease Program
1st National ATM provides:
- Free Shipping & Delivery
- Free Installation & Training
- Free ATM Processing
- Free Lighted ATM Topper & ATM Neon Sign
- Free Supplies (If merchant selects 5-Year Warranty)
- Warranty (5-Year Extended Warranty Program)
- Free Real Time Web Reporting
Merchant provides:
- Phone Line, DSL or Internet & Electricity
- Cash for the ATM
Placement Program
1st National ATM provides:
- ATM
- Shipping & Delivery
- Installation & Training
- ATM Processing
- Lighted ATM Topper & ATM Neon Sign
- ATM Service & Supplies
- ATM Monitoring and Maintenance
- Real Time Web Reporting
- Cash for the ATM (Optional)
Merchant provides:
- Phone Line, DSL or Internet
- Electricity
- Cash for the ATM (Optional)
Processing Program
1st National ATM provides:
- ATM Processing
- Free Supplies (If merchant selects 5-Year Warranty)
- Warranty (5-Year Extended Warranty Program)
- Free Real Time Web Reporting
Merchant provides:
- ATM
- Phone Line, DSL or Internet & Electricity
- Cash for the ATM
Special Event Contract
We will place a temporary ATM at your event.
1st National ATM provides
- ATM (Including installation/maintenance)
- Cash for the ATM (Optional)
Event’s responsibilities
- Phone Line & Electricity
- Shelter / Canopy
- Cash for the ATM (Optional)
- Insurance (Secondary)
